FAQs
5 Horners Heating & Air Conditioning
What HVAC services do you offer?
Our comprehensive HVAC services include installation, replacement, and repair of heating and cooling systems. We also provide routine maintenance, ductwork services, heat pump solutions, furnace repairs, AC tune-ups, and emergency assistance. Our goal is to ensure your indoor comfort year-round.Do you offer emergency HVAC service?
We understand that HVAC issues can occur at any time, especially given Maryland's unpredictable weather. That's why we provide round-the-clock emergency service for critical situations such as complete system failures, lack of heat during winter, or refrigerant leaks.How often should I have my HVAC system serviced?
We recommend servicing your HVAC system twice annually. A heating tune-up in autumn and a cooling tune-up in spring are ideal. This regular maintenance schedule helps prolong your equipment's lifespan and minimizes unexpected breakdowns.Do you work on heat pumps?
Indeed, we do. Heat pumps are prevalent in Maryland's climate, and we offer a full range of heat pump services including repairs, replacements, and maintenance to keep your system running efficiently.How long does an HVAC system typically last?
The lifespan of a well-maintained HVAC system varies by type. Air conditioners typically last 10-15 years, heat pumps 10-12 years, and furnaces 15-20 years. However, the high humidity and salt content in the air from the Chesapeake Bay can impact system longevity, making regular maintenance particularly crucial in our area.Do you offer free estimates for new equipment?
We provide complimentary, no-obligation estimates for new system installations or replacements. Our team will evaluate your home's size, insulation, and specific requirements to recommend the most suitable system for your needs.What brands do you service?
Our technicians are trained to service all major HVAC brands. This includes, but is not limited to, Carrier, Trane, Lennox, Goodman, Daikin, Rheem, York, and many others.Do you offer financing?
We do offer financing options for new system installations and major repairs, subject to approval. These options are designed to make unexpected heating or cooling expenses more manageable for our customers.Why is my energy bill so high?
Several factors can contribute to high energy bills, including aging or inefficient HVAC systems, clogged filters, leaky ductwork, incorrect thermostat settings, or inadequate insulation. We can help identify the cause and suggest cost-effective solutions to reduce your energy consumption.When should I replace vs. repair my system?
Consider replacement if your system is over 10 years old, requires frequent or costly repairs, has led to noticeably increased energy bills, or struggles to meet your heating and cooling demands. We'll provide a detailed comparison of repair versus replacement options to help you make an informed decision.








